Happy Green Scope Document ​
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Weekly KPI Dashboard:
- Customizable dashboard for weekly sales KPIs.
- Ability to click into detailed revenue and net figures.
- Weekly revenue
- Weekly PO
- Due payments
- Overdue Payments
- Inflow and Outflow
2. Purchasing Management:
- Ability to create and manage purchase orders.
- Track order status (ordered, received, invoiced, paid).
- Log product expiry dates, batch numbers, and quantities.
- Attach relevant documents (e.g., warehouse counts) to orders.
- Automated email integration with third-party logistics.
- Additional Fields
- Product movement -
- New Line Addition ( auto Tag adding and removing after 3 months
- Promotion or sale tag
3. Sales Management:
- Customer and supplier management.
- Sales team Rout Management for salesperson
- Store Location on map with Info
- Detailed sales history by product and document.
- Automated system recommendations for stock based on sales data.
- Alerts for short-dated stock.
- Sales stages tracking (ordered, picked, packed, shipped, invoiced, paid).
- Report - How Often Store Visited/What stores we didnt visit /which stores dropping sales
- SMS Marketing - Send Goup sms to client son order reminders + Order status
4. Inventory Management:
- Product details including photos, categories, suppliers, and pricing tiers.
- Real-time inventory updates linked to purchases and sales.
- Customized product attributes (temperature, shelf life, dimensions, etc.).
- Alerts for products with short shelf lives.
- Detailed product movement tracking (warehouse transfers, adjustments).
5. Integration & Automation:
- Integration with financial systems (e.g., Xero).
- Automated stock replenishment based on predefined rules (seasonality, promotions, etc.). - Forecasting
- Ability to handle complex purchasing rules (pallet configurations, minimum order quantities, etc.).
- Customizable reporting module for easy data manipulation.
6. Customer Relationship Management (CRM):
- Customer engagement tracking (visits, sales trends).
- Customer notes and history logging.
- Integration with email and SMS communication tools.
- Field sales team performance tracking.
- Automated itinerary generation for sales reps based on geographic location and customer engagement.
7. B2B Portal:
- Customer login for product ordering.
- Display of product specials, new products, and brands.
- Past orders history and status tracking.
- Reorder functionality and invoice downloads.
- Need a new line brought email. - if our customer buys new product line for the 1st time. we send an email to our supplier saying - Hi Team "this customer stocking your new line though us"
8. Reporting & Analytics:
- Comprehensive financial reports (revenue, net sales, credit notes, etc.).
- Customer and brand trends analysis.
- Pipeline management for orders, onboarding, and issues.
- Detailed RFM (Recency, Frequency, Monetary) analysis for customer segmentation.
- Monitoring of new line and brand additions.
- KPI for sales staff - new sales on product line - how many new product lines taken by our customers and who are they and what they brought monthly
- RFM analysis - Recency, Frequency, Monetary Value - https://learn.g2.com/rfm-analysis
9. Supplier Management:
- Supplier rebate tracking.
- Automated notifications for new stockists and new product lines.
- Detailed supplier performance analysis.
- Need maintain credits, warranty issue, return management, Promotions
10. Communication Tools:
- Integration with email, SMS, and potentially WhatsApp for customer communications.
- Automated notifications and alerts for various business processes.
11.Automated Reporting and Bonuses: Reports showing sales performance, with the ability to automate bonuses based on new product introductions and sales targets.
12.Stock Level Optimization: The system should help manage stock levels to prevent both shortages and overstocking that might result in expired inventory.
13.Batch Tracking and Expiry Management: Dina wants batch tracking for products to monitor when stock came in, who it went to, and its expiration date.
14.Document Management: Dina also mentioned the need for storing product information, brochures, and other files, similar to how they would use a system like OneDrive or Notion.
15.3PL Integration: She discussed the need to integrate with 3PL (third-party logistics) systems for tracking and managing orders.
16.Automated Email and Call Follow-ups: Dina wants the system to automatically send follow-up emails after a set period and notify salespeople to log a call if there is no response.